Terms Of Use
TERMS OF USE
This website (“Site”) is owned by Prana Pelvic Health and Wellness, LLC (“Company”).
By accessing, using and browsing the Site, you accept, without limitation or qualification, this Terms of Use Agreement each time you use our Site. In addition, you are agreeing to the terms in our Privacy Policy available at https://pranaphw.com/privacypolicy.
This Terms of Use Policy requires the use of arbitration on an individual basis to resolve disputes instead of a jury trial, which limits the remedies available to you in the event of a dispute. By using our Site, you understand that you are waiving certain legal rights and are voluntarily agreeing to do so.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AND IN THEIR ENTIRETY, AS USING, ACCESSING AND/OR BROWSING OUR WEBSITE CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO BE BOUND TO EACH AND EVERY TERM AND CONDITION SET FORTH HEREIN, PLEASE EXIT OUR WEBSITE IMMEDIATELY AND DO NOT USE, ACCESS AND/OR BROWSE IT FURTHER.
“Company”, “We”, “Our”, or “Us” means Mary Voves, doing business as Prana PHW.
“Content” or “Program” means any and all written, visual, video, or audio information contained on the Site or provided as a link to our Content on other platforms/sites, including, but not limited to, blog posts, graphics, newsletters, designs, documents, information, templates, coaching guides, e-books, forms, membership materials, webinars and other instructional videos whether they are in a viewable, downloadable or access to a streaming form. Content includes Content for specific Member categories or programs, if any.
“You” or “Your” means a Visitor, User, or Customer, or Member of the Site.
“Visitor” or “User” means any individual, including Members, who accesses any Content on the Site, whether the Content is free or paid.
“Customer” means any individual who has purchased Content or Services from us on the Site, including Members.
“Member” means a User or Customer who has signed up for a package of “Member Benefits” offered through our site under specific terms and conditions of the Member category or program.
“Personal Information” means information that can be used on its own or in conjunction with other information to identify, contact, or locate a person, or to identify an individual in context. For example, personal information includes, among other things, your name, address, email address, telephone number, credit card information, site behavior, etc.
Member or User License Granted. A “Member” or “User” of our Site is someone who has been granted access through a nonexclusive, nontransferable, revocable license to access and use our Site and Content strictly in accordance with this Agreement.
Your Use of Our Site. Your use of our Site and Content are solely for internal, personal, noncommercial purposes, unless otherwise provided in this Agreement. Your User access or Membership is not transferable or assignable and is intended solely for Users who are at least age 18 years of age or older. By using our Website and/or Program, you represent and warrant that you are 18 years or older. Any use of or access to our Site by anyone under 18, is unauthorized, unlicensed and in violation of these Terms of Use.
Our Services. We offer wellness consultations, psychic readings and energy healing/Reiki services. Our wellness consultations may include education on philosophies and programs utilizing concepts of nutrition, behavioral practices, body awareness and energy systems. Our Psychic Readings, Energy Healing and Reiki services explore the mind, body and soul to uncover what is holding you back, help you navigate an emotional block and assist you in obtaining clarity and the energetic shift you are looking for.
These services are usually provided via an on-line communication platform that offers a synchronous video and audio connection, or it may consist of viewing recorded materials through an asynchronous form of communication, such as email, which is subject to our email disclaimer and consent policy below.
Email Disclaimer and Consent. Email can be inherently insecure if your email service does not use encryption. If your email address is through your employer, your employer may have access to your email box. When you schedule a service that requires us to communicate with you by email (including but not limited to the 1:1 Psychic Reading and Mini Tune-In service where we send our psychic reading to you as a recorded file in an email attachment), you accept the risk that your personal information may be intercepted by persons not authorized to receive such information. Since we do not control your email service, we are not responsible for any privacy or security breaches that may occur through voicemail, email or text communications that you have consented to.
No Guarantees. We make no guarantees or warranties regarding your satisfaction or the accuracy, outcomes, or effectiveness of the Services provided. Results will vary by individual.
Medical and Spiritual Disclaimer. The Site contains information intended to assist you in improving your health and well-being; however, the information presented is offered only as-is for informational and educational purposes and is not a substitute for the professional judgment of a medical professional.
Mary Voves, the owner and operator of PRANA PELVIC HEALTH AND WELLNESS LLC, makes no warranty or representation whatsoever regarding the services or information provided through or in connection with the Site.
By engaging with our services, including intuitive or spiritual readings, you acknowledge that these are intended for personal growth, reflection, and entertainment purposes only. They do not constitute medical, physical therapy, psychological, financial, or legal advice.
The reader and viewer of the information presented on this site assumes all risks when using the information provided herein. Any health, financial, legal, psychological, or other information provided is not intended as a replacement for professional consultations with qualified practitioners.
We strongly recommend that you seek professional medical advice before performing any exercises, techniques, poses, postures, or routines presented, or before using any of our content.
Group Services Disclaimer. Some of our psychic readings and energy healing services may be offered as in an online group session. If you participate in a group session, you are in control of what personal information you disclose to the group. If you submit questions that you want us to answer during the group psychic reading, you are consenting to the disclosure of any personal information that is necessary to answer your question. If you do not want any personal information disclosed to the group, you should not submit any questions and/or schedule a private psychic reading with us.
Recorded Educational Sessions. If you participate in any educational group sessions that we provide, we may record the session for use in our educational Content or to post on our website. We will advise you in advance before recording the session so you can determine whether or how you wish to participate. If we advise you that we are recording audio and/or video during the session and you participate, allowing your image to be seen or your voice to be heard by other participants, you are consenting to our posting of your image and/or comments on our website or for any other use at our discretion. If you do not want your image to be seen or your comments to be part of the recording, you should turn off your webcam and refrain from making comments during the session.
Scheduling Services. We use the Calendly plug-in on our Site for the scheduling of appointments. When you voluntarily use this feature on our Site, Calendly’s Privacy Policy applies to the data you enter in addition to this Privacy Policy. If you don’t agree to the terms of Calendly’s Privacy Policy, you should not use this scheduling feature on our Site.
Payment for Services. Payment for our services is required at the time of scheduling. We use Stripe as our payment platform. You agree to provide accurate and complete payment information. Refunds and Cancellations. You may cancel your booking and receive a full refund if the cancellation is made at least 24 hours before the scheduled appointment. Cancellations made within 24 hours of the appointment are non-refundable. We reserve the right to cancel or reschedule Services due to unforeseen circumstances. If we cancel, you will receive a full refund.
Consent to Receive Communications. When you purchase Content, a Membership, or register as a visitor on our Site, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from the Company. You consent to receive notices electronically by way of transmitting the notice to you by email. You may opt-out of receiving such communications by clicking the “Unsubscribe” button on the communication or by contacting us at the address in the “Contact Us” section below.
Your Personal Information. The Company shall use commercially reasonable efforts to restrict unauthorized access to our data and files. However, no system, whether password protected or not, can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using the Site. Use of the Site is completely at your own risk.
The Company will not intentionally disclose any personally identifying information about you to third parties, except where the Company, in good faith, believes such disclosure is necessary to comply with the law or enforce these Terms of Use. By using the Site, you signify your acceptance of the Company’s Privacy Policy, https://pranaphw.com/privacypolicy. If you do not agree with this Privacy Policy, in whole or part, please do not use this Site.
Testimonials. You also acknowledge that all customer testimonials found on our Site are strictly the opinion of that person and any results such person may have achieved are solely individual in nature and your results may vary. Any and all current or past-client testimonials, statements, or examples used by us or posted by individuals on our Site are not guarantees that you will also experience or receive the same results. You understand that such information is based upon personal experience and is not a substitute for obtaining professional medical advice.
Contact Page. Our website allows you to send messages to us through our Site. You should be aware that if you initiate contact with us through our Contact page, you are accepting the inherent risks that email correspondence poses related to privacy and security and giving us permission to use your personal information to respond to you. We recommend, therefore, that you only provide as much personal information as necessary to describe why you are contacting us.
Prohibited Uses. You are prohibited from using the Site and its Content (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Website or any related website.
You also must not use the Site or any part of it to transmit or send unsolicited commercial communications or for any marketing purposes without our express written consent.
Right to Terminate. We reserve the right to limit your use of the Site and/or the Content or to terminate your account should we determine, in our sole discretion, that you have violated any of the prohibited uses or any other terms in this Agreement. In addition, we reserve the right to investigate complaints or reported violations of this Agreement and to take any action we deem appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information.
License Grant. If you purchase a Membership or Content on our Site, Company grants to you a non-exclusive, non-transferable license to access the Content through link to streaming content, a download or grant of access to a webpage on our Site through your unique log-in. For some products, the Content may be distributed to you by email. The license granted to you is subject to the Intellectual Property Rights clause below. Some products and services may have additional terms stated on the description of the product, which are incorporated into this Terms of Use Agreement by reference.
Your License to Us. If you post or submit to us any creative ideas, inventions or suggestions for our Content or services, such submissions shall become, and shall remain, the sole property of the Company. No submission shall be subject to any obligation of confidence on the part of the Company. The Company shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise without any acknowledgment or compensation to you. This does not apply to personal information otherwise subject to any confidentiality requirements under law or this Agreement.
Intellectual Property Rights. You agree that the Site itself, as well as all educational content, videos, training materials, products, services and/or other materials, made available on the Site by us or other third parties, as well as the look and feel of all of the foregoing, (collectively referred to as the “Content”) are maintained for your personal use and information by the Company and are the property of the Company and/or its third party providers. You agree that such Company Content shall include all proprietary videos, HTML/CSS, Javascript, graphics, voice, and sound recordings, artwork, photos, documents, and text as well as all other materials included in the Site, excluding only the materials you provide, if any. Subject to your compliance with these Terms of Use, the Company hereby grants you a limited license, which is non-exclusive, non-transferable, and non-sublicensable, to access, view, and use the Site solely for your personal purposes. No Company Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, modified or used for public or commercial purposes, or downloaded in any way unless written permission is expressly granted by the Company. Modification of the Content or use of the Content for any other purpose is a violation of the copyright and other proprietary rights of the Company, as well as other authors who created the materials, and may be subject to monetary damages and penalties.
Digital Millennium Copyright Act of 1998. The Digital Millennium Copyright Act of 1998 (the “DMCA“) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that any of the materials appearing on this Web site infringe your copyright, you (or your agent) may send us a notice requesting that the material be removed, or access to it blocked. In addition, if you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice. Notices and counter-notices must meet statutory requirements imposed by the DMCA. One place to find more information is the U.S. Copyright Office Web site, currently located at http://www.loc.gov/copyright. In accordance with the DMCA, Company has designated an agent to receive notification of alleged copyright infringement in accordance with the DMCA. Any written Notification of Claimed infringement should comply with Title 17, United States Code, Section 512(c)(3)(A) and should be provided in writing to Company at the address in the Contacting Us section below.
Third-Party Links and Affiliate Relationships. Third-party links on our Site, whether posted by us or other Users, may direct you to third-party websites that are not affiliated with us. We may also offer suggestions on our Site for products or services that are sold by other vendors by providing a link to vendor’s website where the product or service can be purchased. We offer such links primarily as a convenience to you, though we may have an affiliate relationship with one or more of such vendors, which means we may earn a small commission if you purchase the product or service through the link we provide. Any suggested websites or links provided is not an endorsement, sponsorship or approval of that website or its content even if we have an affiliate relationship with the vendor. We are not responsible for examining or evaluating the content or accuracy of such products and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
WARRANTIES DISCLAIMER. NEITHER THE COMPANY NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR MAINTAINING THE SITE AND/OR ANY CONTENT ON THE SITE SHALL BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF THE SITE. WITHOUT LIMITING THE FOREGOING, ALL CONTENT ON THE SITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE CONTENT/MATERIALS IN THE SITE, THE RESULTS OF THE USE OF SUCH CONTENT/MATERIALS, THE SUITABILITY OF SUCH CONTENT/MATERIALS FOR ANY USER’S NEEDS OR THE LIKELIHOOD THAT THEIR USE WILL MEET ANY USER’S EXPECTATIONS, OR THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR CORRECTION. THE COMPANY DOES NOT WARRANT THAT ACCESS AND USE OF THE CONTENT AND SITE WILL BE CONTINUOUS OR UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE, THE CONTENT, AND/OR THE CONTENT/MATERIALS AVAILABLE ON THIS SITE ARE FREE FROM BUGS OR VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD PARTY WEBSITE OR THIRD PARTY SERVICE PROVIDER, INCLUDING, FOR EXAMPLE, YOUR WEB SERVICE PROVIDER SERVICE, PAYMENT PROCESSING SERVICES, YOUR SOFTWARE AND/OR ANY UPDATES OR UPGRADES TO THAT SOFTWARE. ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER. THE COMPANY RESERVES THE RIGHT TO DETERMINE, IN ITS SOLE DISCRETION, WHETHER THE COMPANY IS RESPONSIBLE FOR ANY SUCH MALFUNCTION OR DISRUPTION.
Please note that the applicable jurisdiction may not allow the exclusion of implied warranties. Some of the above exclusions may thus not apply to you.
Technology Disclaimer. We try to ensure that the availability and delivery of our Site and its Content is uninterrupted and error-free. However, we cannot guarantee that your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance or updates, although, of course, we will try to limit the frequency and duration of suspension or restriction. To the fullest extent permitted by law, we will be not be liable to you for damages or refunds, or for any other recourse, should our Website or its Content become unavailable or access to the them becomes slow or incomplete due to any reason, such as system back-up procedures, internet traffic volume, upgrades, overload of requests to the servers, general network failures or delays, or any other cause which may from time to time make our Website or its Content inaccessible to you.
Release of Liability and Indemnification. You agree to indemnify and hold the Company and its directors, officers, employees, agents and assigns harmless from any and all liabilities, claims, damages and expenses, including reasonable attorney’s fees, arising out of or relating to (i) your breach of this Agreement, (ii) any violation by you of law or the rights of any third party, (iii) any materials, information, works and/or other content of whatever nature or media that you post or share on or through the Site, (iv) your use of the Site or any services that the Company may provide via the Site, and (v) your conduct in connection with the Site or the services or with other users of the Site or the services. The Company reserves the right to assume the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such event, you shall provide the Company with such cooperation as is reasonably requested by the Company.
Waiver of Right to Pursue Class Action Claims. You agree to only resolve disputes with use on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding. Unless we both agree, no arbitrator or judge may consolidate more than one person’s claims or otherwise preside over any form of a representative or class proceeding. The arbitrator may award injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. If a court decides that applicable law precludes enforcement of any of this paragraph’s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court.
Dispute Resolution and Arbitration
If a dispute arises between us, you agree to submit to binding arbitration before a single arbitrator, selected jointly in accordance with the American Arbitration Association Rules. Before seeking arbitration, however, you agree to submit your concerns to us in writing by certified mail, return receipt requested, at the address in the Contact Information section below at least sixty (60) days prior to requesting arbitration so we can try to resolve your issue without resorting to arbitration. Any judgment on an arbitrator’s award, if made, is binding and may be entered into any court having jurisdiction. By agreeing to this Privacy Policy through the use of our Site, you are agreeing to a modification of the applicable statute of limitations such that any arbitration must be commenced within one (1) year of the date of the act, omission or other conduct complained of and submitted to us through certified mail or it shall otherwise be forfeited forever. You also agree that arbitration shall be held in Travis County, TX.
Third Party Beneficiaries. The provisions of these Terms of Use are for the benefit of the Company, its subsidiaries, affiliates and its third-party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.
Governing Law and Jurisdiction. This agreement shall be governed by and construed in accordance with the laws of the State of TX, without giving effect to any principles of conflicts of law. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
Contacting Us. If you have any questions or concerns about this Terms of Use Agreement or our practices, please contact us at:
Prana Pelvic Health and Wellness, LLC
Attn: Mary Voves
PMB 1283
10900 Research Blvd
Ste 160C
Austin, TX 78759
Changes. Company reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to this Site following the posting of any changes to this Terms of Use constitutes acceptance of those changes. Company may also, in the future, offer new services and/or features through the Site. Such new features and/or services shall be subject to the terms and conditions of this Terms of Use Agreement.
Last Updated: November 15, 2025